Terms of service
OVERVIEW
This website is operated by Body Bud Ltd trading as bodybud. Throughout the site, the terms “we”, “us” and “our” refer to bodybud. bodybud offers this website, including all information, tools, products and services available from this site to you, the user, conditioned upon your acceptance of all terms, conditions, policies and notices stated here.
By visiting our site and/or purchasing something from us, you engage in our “Service” and agree to be bound by the following terms and conditions (“Terms of Service”, “Terms”), including any additional terms, conditions and policies referenced herein and/or available by hyperlink. These Terms of Service apply to all users of the site, including without limitation users who are browsers, customers, merchants, vendors, contributors of content and/or any other users of the website.
Please read these Terms of Service carefully before accessing or using our website. By accessing or using any part of the website, you agree to be bound by these Terms of Service. If you do not agree to all the terms and conditions of this agreement, you may not access the website or use any services. If these Terms of Service are considered an offer, acceptance is expressly limited to these Terms of Service.
Any new features, products, services, tools, automation systems, AI-assisted features or resources which are added to the current store shall also be subject to these Terms of Service. You can review the most current version of these Terms of Service at any time on this page.
We reserve the right to update, change or replace any part of these Terms of Service by posting updates and/or changes to our website. It is your responsibility to check this page periodically for changes. Your continued use of, or access to, the website following the posting of any changes constitutes acceptance of those changes.
Our store is hosted on Shopify Inc. Shopify provides us with the online e-commerce platform that allows us to sell our products and services to you.
SECTION 1 - ONLINE STORE TERMS
By agreeing to these Terms of Service, you confirm that you are at least the age of majority in your country, state or province of residence, or that you are the age of majority in your country, state or province of residence and you have given us your consent to allow any of your minor dependants to use this site.
You may not use our products, website or services for any illegal or unauthorised purpose, nor may you, in the use of the Service, violate any laws in your jurisdiction, including but not limited to copyright, consumer protection, data protection and intellectual property laws.
You must not transmit any worms, viruses, malware or any code of a destructive nature.
A breach or violation of any of the Terms may result in the immediate termination of your access to the Service.
SECTION 2 - GENERAL CONDITIONS
We reserve the right to refuse Service to anyone for any lawful reason at any time.
You understand that your content, not including credit card information, may be transferred unencrypted and may involve:
(a) transmissions over various networks; and
(b) changes to conform and adapt to technical requirements of connecting networks or devices.
Credit card information is always encrypted during transfer over networks.
You agree not to reproduce, duplicate, copy, sell, resell or exploit any portion of the Service, use of the Service, access to the Service, or any contact on the website through which the Service is provided, without our express written permission.
The headings used in this agreement are included for convenience only and will not limit or otherwise affect these Terms.
SECTION 3 - ACCURACY, COMPLETENESS AND TIMELINESS OF INFORMATION
We are not responsible if information made available on this website is not accurate, complete or current. The material on this website is provided for general information only and should not be relied upon or used as the sole basis for making decisions without consulting primary, more accurate, more complete or more timely sources of information. Any reliance on the material on this website is at your own risk.
This website may contain certain historical information. Historical information is not current and is provided for your reference only. We reserve the right to modify the contents of this website at any time, but we have no obligation to update any information on our site unless required by law. You agree that it is your responsibility to monitor changes to our website.
Any information, recommendations, automated responses, AI-assisted content, product guidance, wellness information, educational material or general advice provided through the website is for general information only and should not be treated as medical, legal, technical, electrical, installation, safety or other professional advice. You should make your own assessment before relying on any information provided through the website.
Our products are not intended to diagnose, treat, cure or prevent any disease or medical condition. Where relevant, you should seek guidance from a qualified professional before using any wellness, red light, near-infrared, PEMF, sauna, grounding, recovery, shielding, fitness technology or related product, especially if you are pregnant, have a medical condition, use implanted medical devices, take medication, or are unsure whether a product is suitable for you.
SECTION 4 - MODIFICATIONS TO THE SERVICE AND PRICES
Prices for our products are subject to change without notice.
We reserve the right at any time to modify or discontinue the Service, or any part or content thereof, without notice at any time.
We shall not be liable to you or to any third party for any modification, price change, suspension or discontinuance of the Service, except where liability cannot be excluded under applicable law.
SECTION 5 - PRODUCTS OR SERVICES
Certain products or services may be available exclusively online through the website. These products or services may have limited quantities and are subject to return, exchange or cancellation only according to our Refund Policy, Right of Withdrawal page and any statutory rights that apply to you.
Our Refund Policy can be viewed here:
https://bodybud.co.uk/policies/refund-policy
If you are a consumer in the European Union or European Economic Area, you may have a statutory right to withdraw from certain online purchases within 14 days, as explained in our Right of Withdrawal page and model withdrawal form.
Our Right of Withdrawal page and model withdrawal form can be viewed here:
Nothing in these Terms of Service limits or removes any non-excludable consumer rights you may have under applicable law.
We have made every effort to display as accurately as possible the colours, images, features and details of our products that appear on the store. We cannot guarantee that your computer monitor, mobile device or screen display of any colour, texture, finish or material will be accurate.
Product images, lifestyle images, mock-ups, demonstrations, diagrams and examples are provided for illustration and guidance only. Actual products may vary slightly due to manufacturing tolerances, screen settings, supplier updates, product improvements or natural differences in materials.
We reserve the right, but are not obligated, to limit the sales of our products or services to any person, geographic region or jurisdiction. We may exercise this right on a case-by-case basis.
We reserve the right to limit the quantities of any products or services that we offer. All descriptions of products, product specifications, product availability and product pricing are subject to change at any time without notice, at our sole discretion.
We reserve the right to discontinue any product at any time. Any offer for any product or service made on this website is void where prohibited.
We do not warrant that the quality of any products, services, information or other material purchased or obtained by you will meet your expectations, or that any errors in the Service will be corrected, except where required by applicable consumer law.
SECTION 6 - ACCURACY OF BILLING AND ACCOUNT INFORMATION
We reserve the right to refuse any order you place with us. We may, in our sole discretion, limit, reject or cancel quantities purchased per person, per household, per business, per customer account, per payment method or per order.
These restrictions may include orders placed by or under the same customer account, the same credit card, the same payment method, the same billing address and/or the same shipping address.
In the event that we make a change to, reject or cancel an order, we may attempt to notify you by contacting the email address, billing address and/or phone number provided at the time the order was made.
We reserve the right to limit or prohibit orders that, in our sole judgement, appear to be placed by dealers, resellers, distributors, fraudulent buyers or unauthorised commercial purchasers.
You agree to provide current, complete and accurate purchase and account information for all purchases made through our store. You agree to promptly update your account and other information, including your email address, billing address, delivery address, phone number, payment details and any other relevant information, so that we can complete your transactions and contact you as needed.
For more details, please review our Refund Policy:
https://bodybud.co.uk/policies/refund-policy
SECTION 7 - OPTIONAL TOOLS, AUTOMATION AND AI-ASSISTED FEATURES
We may provide you with access to third-party tools, automation systems, AI-assisted features or other resources over which we may not have full control or input.
You acknowledge and agree that we provide access to such tools “as is” and “as available”, without any warranties, representations or conditions of any kind and without any endorsement, except where required by law.
We shall have no liability whatsoever arising from or relating to your use of optional third-party tools, automation features or AI-assisted features, except where liability cannot be excluded under applicable law.
Any use by you of optional tools offered through the website is entirely at your own risk and discretion. You should ensure that you are familiar with and approve of the terms, privacy practices and conditions on which tools are provided by the relevant third-party provider or providers.
We may also, in the future, offer new services, products, features, tools, automations, AI-assisted systems or resources through the website. Such new features and/or services shall also be subject to these Terms of Service.
SECTION 8 - THIRD-PARTY LINKS
Certain content, products and services available via our Service may include materials from third parties.
Third-party links on this website may direct you to third-party websites that are not affiliated with us. We are not responsible for examining or evaluating the content, accuracy, safety, legality or reliability of third-party websites, and we do not warrant and will not have any liability or responsibility for any third-party materials, websites, products or services.
We are not liable for any harm or damages related to the purchase or use of goods, services, resources, content, tools, software or any other transactions made in connection with any third-party websites.
Please review carefully the third party’s policies and practices and make sure you understand them before you engage in any transaction.
Complaints, claims, concerns or questions regarding third-party products or services should be directed to the relevant third party.
SECTION 9 - USER COMMENTS, FEEDBACK AND OTHER SUBMISSIONS
If, at our request, you send certain specific submissions, such as contest entries, product feedback, reviews, testimonials or survey responses, or without a request from us you send creative ideas, suggestions, proposals, plans, photographs, videos, comments, messages or other materials, whether online, by email, by postal mail, through social media, through messaging platforms or otherwise, collectively referred to as “comments”, you agree that we may use those comments in accordance with these Terms and our Privacy Policy.
You agree that we may, at any time and without restriction, edit, copy, publish, distribute, translate and otherwise use in any medium any non-confidential comments that you forward to us, unless otherwise prohibited by law.
We are and shall be under no obligation:
(a) to maintain any comments in confidence, unless required by law or expressly agreed by us in writing;
(b) to pay compensation for any comments; or
(c) to respond to any comments.
We may, but have no obligation to, monitor, edit or remove content that we determine in our sole discretion to be unlawful, offensive, threatening, abusive, defamatory, obscene, misleading, fraudulent, harmful, discriminatory, invasive of privacy, infringing of intellectual property rights, or otherwise objectionable.
You agree that your comments will not violate any right of any third party, including copyright, trademark, privacy, personality, publicity, confidentiality or other personal or proprietary rights.
You further agree that your comments will not contain unlawful, abusive, obscene, misleading or harmful material, or contain any computer virus, malware or other code that could in any way affect the operation of the Service or any related website.
You may not use a false email address, pretend to be someone other than yourself, impersonate another person or organisation, or otherwise mislead us or third parties as to the origin of any comments.
You are solely responsible for any comments you make and their accuracy. We take no responsibility and assume no liability for any comments posted by you or any third party, except where required by law.
SECTION 10 - PERSONAL INFORMATION, AI AND AUTOMATION
Your submission of personal information through the store is governed by our Privacy Policy, which can be viewed here:
https://bodybud.co.uk/policies/privacy-policy
We may use trusted third-party service providers, automation tools and AI-assisted systems to help operate our website, process orders, manage customer service, respond to enquiries, improve our services, detect fraud, personalise communications, analyse website performance, manage marketing activity, improve product information and support our internal business operations.
Where these tools involve personal information, our use of that information is explained in our Privacy Policy.
We do not intentionally use customer personal information with AI or automation tools in a way that overrides your legal privacy rights. Where required, we will provide information about the purposes of processing, categories of personal data, categories of recipients, international transfers, retention periods and your rights in our Privacy Policy.
You should not submit sensitive personal information, confidential medical information, unnecessary health information, financial information or highly private information through our website, chat tools, forms, email, messaging platforms or other communication channels unless it is specifically requested and necessary for us to provide the relevant service.
SECTION 11 - ERRORS, INACCURACIES AND OMISSIONS
Occasionally there may be information on our website or in the Service that contains typographical errors, inaccuracies or omissions that may relate to product descriptions, specifications, pricing, promotions, offers, product shipping charges, transit times, availability, stock levels, product images, discount codes or other information.
We reserve the right to correct any errors, inaccuracies or omissions, and to change or update information or cancel orders if any information on the website, in the Service or on any related website is inaccurate at any time without prior notice, including after you have submitted your order.
We undertake no obligation to update, amend or clarify information in the Service or on any related website, including without limitation pricing information, except as required by law.
No specified update or refresh date applied in the Service or on any related website should be taken to indicate that all information in the Service or on any related website has been modified or updated.
SECTION 12 - PROHIBITED USES
In addition to other prohibitions set forth in these Terms of Service, you are prohibited from using the website or its content:
(a) for any unlawful purpose;
(b) to solicit others to perform or participate in any unlawful acts;
(c) to violate any international, national, regional or local laws, regulations, rules or ordinances;
(d) to infringe upon or violate our intellectual property rights or the intellectual property rights of others;
(e) to harass, abuse, insult, harm, defame, slander, disparage, intimidate or discriminate based on sex, gender, sexual orientation, religion, ethnicity, race, age, national origin, disability or any other protected characteristic;
(f) to submit false or misleading information;
(g) to upload or transmit viruses, malware or any other type of malicious code that will or may be used in any way that affects the functionality or operation of the Service, any related website, other websites or the internet;
(h) to collect, scrape, harvest or track the personal information of others;
(i) to spam, phish, pharm, pretext, spider, crawl, scrape, data mine or otherwise extract data without permission;
(j) for any obscene, immoral or harmful purpose;
(k) to interfere with or circumvent the security features of the Service, any related website, other websites or the internet;
(l) to misuse any automation, AI-assisted feature, form, chat tool, customer support channel or messaging system;
(m) to attempt to reverse-engineer, disrupt, overload, manipulate or exploit our website, software, systems, tools, automations, AI-assisted features or third-party integrations.
We reserve the right to terminate your use of the Service or any related website for violating any of the prohibited uses.
SECTION 13 - DISCLAIMER OF WARRANTIES; LIMITATION OF LIABILITY
We do not guarantee, represent or warrant that your use of our Service will be uninterrupted, timely, secure or error-free.
We do not warrant that the results that may be obtained from the use of the Service will be accurate or reliable.
You agree that from time to time we may remove the Service for indefinite periods of time, restrict access to the Service, update the Service or cancel the Service at any time, without notice to you.
You expressly agree that your use of, or inability to use, the Service is at your sole risk.
The Service and all products and services delivered to you through the Service are, except as expressly stated by us or required by applicable law, provided “as is” and “as available” for your use, without any representation, warranties or conditions of any kind, either express or implied.
This includes all implied warranties or conditions of merchantability, merchantable quality, fitness for a particular purpose, durability, title and non-infringement, except where such warranties or conditions cannot be excluded under applicable law.
In no case shall bodybud, Body Bud Ltd, our directors, officers, employees, affiliates, agents, contractors, interns, suppliers, service providers, subcontractors, licensors or partners be liable for any injury, loss, claim, or any direct, indirect, incidental, punitive, special or consequential damages of any kind, including without limitation lost profits, lost revenue, lost savings, loss of data, replacement costs, business interruption, loss of goodwill or any similar damages, whether based in contract, tort, negligence, strict liability or otherwise, arising from your use of any of the Service or any products procured using the Service.
This includes, but is not limited to, any errors or omissions in any content, any reliance on product information, any AI-assisted or automated content, any wellness information, any installation guidance, any third-party tool output, or any loss or damage of any kind incurred as a result of the use of the Service, any content or any product posted, transmitted, sold or otherwise made available via the Service, even if advised of their possibility.
Nothing in these Terms excludes or limits liability where it would be unlawful to do so. This includes liability for death or personal injury caused by negligence, fraud or fraudulent misrepresentation, and any consumer rights that cannot be excluded under applicable law.
Because some jurisdictions do not allow the exclusion or limitation of liability for consequential or incidental damages, in such jurisdictions our liability shall be limited to the maximum extent permitted by law.
SECTION 14 - INDEMNIFICATION
You agree to indemnify, defend and hold harmless bodybud, Body Bud Ltd, our parent, subsidiaries, affiliates, partners, officers, directors, agents, contractors, licensors, service providers, subcontractors, suppliers, interns and employees from any claim or demand, including reasonable legal fees, made by any third party due to or arising out of:
(a) your breach of these Terms of Service;
(b) your breach of any documents incorporated by reference;
(c) your violation of any law;
(d) your violation of the rights of a third party;
(e) your misuse of the website, products, services, tools, automations or AI-assisted features.
This clause applies only to the extent permitted by applicable law and does not affect any non-excludable consumer rights.
SECTION 15 - SEVERABILITY
In the event that any provision of these Terms of Service is determined to be unlawful, void or unenforceable, such provision shall nonetheless be enforceable to the fullest extent permitted by applicable law.
The unenforceable portion shall be deemed to be severed from these Terms of Service, and such determination shall not affect the validity and enforceability of any remaining provisions.
SECTION 16 - TERMINATION
The obligations and liabilities of the parties incurred prior to the termination date shall survive the termination of this agreement for all purposes.
These Terms of Service are effective unless and until terminated by either you or us.
You may terminate these Terms of Service at any time by notifying us that you no longer wish to use our Services, or when you cease using our website.
If, in our sole judgement, you fail, or we suspect that you have failed, to comply with any term or provision of these Terms of Service, we may terminate this agreement at any time without notice.
You will remain liable for all amounts due up to and including the date of termination, and we may deny you access to our Services, or any part thereof.
SECTION 17 - ENTIRE AGREEMENT
The failure of us to exercise or enforce any right or provision of these Terms of Service shall not constitute a waiver of such right or provision.
These Terms of Service, together with any policies or operating rules posted by us on this website or in respect to the Service, constitute the entire agreement and understanding between you and us and govern your use of the Service.
These Terms supersede any prior or contemporaneous agreements, communications and proposals, whether oral or written, between you and us, including but not limited to any prior versions of the Terms of Service.
Any ambiguities in the interpretation of these Terms of Service shall not be construed against the drafting party.
SECTION 18 - GOVERNING LAW
These Terms of Service and any separate agreements whereby we provide you services shall be governed by and construed in accordance with the laws of England and Wales.
If you are a consumer, nothing in these Terms affects any mandatory consumer protection rights that apply in the country where you live.
SECTION 19 - CHANGES TO TERMS OF SERVICE
You can review the most current version of these Terms of Service at any time on this page.
We reserve the right, at our sole discretion, to update, change or replace any part of these Terms of Service by posting updates and changes to our website.
It is your responsibility to check our website periodically for changes.
Your continued use of, or access to, our website or the Service following the posting of any changes to these Terms of Service constitutes acceptance of those changes.
SECTION 20 - CONTACT INFORMATION
Questions about these Terms of Service should be sent to us at:
Our contact and address information is posted below:
Body Bud Ltd
Trading as bodybud
Office 326
321-323 High Road
Chadwell Heath
Essex
RM6 6AX
United Kingdom
Company Number: 14494016
Email: chat@bodybud.co.uk
SECTION 21 - DISCOUNTS
Discount codes, promotional offers, sales, bundles and price reductions are offered at our discretion and may be changed, withdrawn or refused at any time unless otherwise required by law.
Discounts may not be available for certain brands, product lines, special-order items, made-to-order items, custom products, clearance items, commercial orders or third-party supplied products.
Products that may be excluded from discounts include, but are not limited to:
Insignia Saunas, Recover Hyperbaric Chambers and Biomag PEMF products.
Where a discount code is used incorrectly, applied to an excluded product, shared without permission, abused, combined with another offer where this is not permitted, or used in a way that appears fraudulent or unintended, we reserve the right to reject the order, remove the discount or cancel the purchase.
SECTION 22 - WELLNESS AND MEDICAL DISCLAIMER
None of the information on this website constitutes medical advice, diagnosis, treatment or a promise of any specific health outcome.
Information on this website is provided for general wellness, fitness, recovery, lifestyle and educational purposes only. It should not be used as a substitute for advice from a qualified medical doctor, healthcare professional, physiotherapist, practitioner or other suitably qualified professional.
Always consult a medical doctor or relevant qualified professional regarding any personal health issue, medical condition, injury, pregnancy, medication use, implanted medical device, pacemaker, electrical implant, skin sensitivity, light sensitivity or other concern before using any product where suitability is uncertain.
Our products are not intended to diagnose, treat, cure or prevent any disease.
Where products are described in relation to general wellness, recovery, relaxation, circulation, sleep, performance, comfort, mobility, training support or similar benefits, such descriptions are intended as general wellness information only and should not be interpreted as medical claims.
Statements relating to wellness products have not necessarily been evaluated by the FDA, MHRA or any other medical regulatory authority unless expressly stated. Certain products may be positioned as low-risk general wellness or fitness products, but you are responsible for ensuring that any product you purchase is suitable for your intended use and your personal circumstances.
Last updated
17 June 2026